Need help with one of our apps? We're here to assist you. Please contact us with detailed information about your issue so we can help resolve it quickly.
Before You Contact Us
To help us resolve your issue as quickly as possible, please include the following information in your support request:
App Name: Which app are you having issues with?
Device/Platform: iOS, Android, Web, etc.
Operating System Version: e.g., iOS 17.2, Android 14
App Version: Found in app settings or about section
Description of Issue: What's happening? What did you expect to happen?
Steps to Reproduce: How can we recreate the issue?
Error Messages: Any error codes or messages displayed
Screenshots: Visual aids help us understand the problem
Debugging Information: Any crash logs or console output if available